The type of personal information we collect
We currently collect and process the following information:
Name and contact details
How we get the personal information, why we have it and what we do with it
All of the personal information we process is provided to us directly by you on our contact forms. This allows us to make initial contact with you, for the purpose of sending you information and resources you have requested, as well as other
subsequent business correspondence.
We will never share this information with any third parties.
You are able to remove your consent for us to hold your contact details at any time. You can do this by contacting [email protected]
How we store your personal information
Your information is securely stored. We keep your contact details for 12 months. If we have not made any contact with you in more than 12 months, your information will be deleted.
Your data protection rights
Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk